Frequently Asked Questions
Shipping and Delivery FAQs
How Much?
this option depends on the location! you will be provided with a live cost at checkout.
When is this option available?
This option is available Seven Days a Week Monday through Sunday.
When would I use this option?
If you have left it late and the delivery is in Melbourne Metro. You can use the same-day delivery when ordered before 10 am.
What times of the day is the gift box delivered?
If you place your order before 10 am, we guarantee same-day delivery of your gift box. Orders placed after 10 am will be delivered the following day. (For example, if you order at 3 pm on Wednesday, your gift box will arrive on Thursday).
We cannot guarantee a specific delivery time however will pass on any requests to our drivers; gift boxes are typically delivered between 9 am and 6 pm.
What area does this cover?
This option covers the majority of Metro Melbourne however we only have a 50km limit from our facility in Melbourne’s South East.
What else?
Unfortunately, we cannot deliver to PO Boxes through this service. Please use our standard and express options for PO Box delivery.
How Much?
$13.50
When is this option available?
This option is available to be delivered Monday-Friday.
When would I use this option?
If you’ve planned ahead and don't need your gift delivered by a certain date.
When will my gift box be delivered?
All gift boxes are dispatched the next day (same-day if ordered before 10 am). Once with Australia Post the standard timeframes are estimates below:
Metro Melbourne & Sydney: 1-3 Business Days
Adelaide/Metro Queensland: 2-4 Business Days
Regional Vic, NSW, SA, QLD: 3-7 Business Days
WA/Other: 5-10 Business Days
What area does this cover?
This option is available Australia wide.
What else?
As the majority of our gift packs include alcohol if no one is home at the time of delivery the gift box will be dropped off at the nearest Australia Post Local Post Office. It will remain there for 14 days to be collected. Updates will be provided to the number provided at checkout.
How Much?
$21.95
When is this option available?
This option is available to be delivered Monday-Friday.
When would I use this option?
If you’ve remembered you need a gift for the weekend and still have a couple of days to wait for the gift box to arrive. Ideally ordering Monday or Tuesday if you need it for the weekend.
When will my gift box be delivered?
All gift boxes are dispatched the next day (same-day if ordered before 10 am). Once with Australia Post the standard timeframes are estimates below:
Metro Melbourne & Sydney: 1-3 Business Days
Adelaide/Metro Queensland: 1-3 Business Days
Regional Vic, NSW, SA, QLD: 2-3 Business Days
WA/Other: 3-6 Business Days
What area does this cover?
This option is available Australia wide.
What else?
As the majority of our gift packs include alcohol if no one is home at the time of delivery the gift box will be dropped off at the nearest Australia Post Local Post Office. It will remain there for 14 days to be collected. Updates will be provided to the number provided at checkout.